Every academic year, school administrators and teachers log into the UDISE Plus portal to update school, teacher, and student data. While the system has improved over time, many users still face login-related issues — especially during peak data-entry months.
If you’re struggling to access your UDISE Plus account for the 2025-26 session, don’t worry. You’re not alone, and most issues are easy to resolve once you know the right steps.
This guide covers the most common UDISE Plus login problems and their practical fixes, explained in a simple and human-friendly way.
Why Login Issues Happen on UDISE Plus
UDISE Plus manages data for thousands of schools across India. During busy periods, the portal can slow down or temporarily glitch. Apart from server load, login errors usually happen because of:
- Entering wrong credentials
- Browser settings or cache issues
- Incorrect UDISE code or password
- OTP or security verification errors
- Internet connectivity problems
Understanding the cause makes it easier to fix the issue quickly.
Common UDISE Plus Login Errors and Solutions
1. Wrong Username or Password
Problem: You enter your login details but the system rejects them.
Why it happens: Password changed, forgotten, or typed incorrectly.
Fix:
- Double-check spelling and case sensitivity
- Use the Forgot Password option to reset credentials
- Ask your school admin if login details were updated recently
Tip: Save your login info in a secure password manager for future use.
2. Invalid UDISE Code
Problem: The system says your UDISE code is incorrect.
Why it happens: Typing mistake or trying to log in with the school code in the wrong field.
Fix:
- Confirm your school’s UDISE code from official records
- Ensure you’re using the correct login section (school login vs. teacher login)
3. OTP Not Received
Problem: You wait for OTP but it doesn’t arrive.
Why it happens: Network delay or blocked SMS.
Fix:
- Check your phone network
- Try resending OTP
- Ensure the registered phone number is still active
- Restart your phone or switch network mode
Pro-tip: Avoid multiple OTP requests back-to-back — it may cause system delay.
4. “Session Expired” or Auto Logout
Problem: You’re automatically logged out or see a session error.
Why it happens: System timeout or slow network.
Fix:
- Refresh the page and log in again
- Avoid staying idle after login
- Use a stable internet connection
5. UDISE Portal Not Loading
Problem: Website refuses to open or keeps spinning.
Why it happens: Heavy traffic or browser issues.
Fix:
- Try a different browser (Chrome recommended)
- Clear browser cache & cookies
- Disable ad blockers or extensions
- Use Incognito / Private mode
- Check if the portal is down for maintenance
If still not working, try again after a short break — peak traffic usually eases later in the evening.
6. “Unauthorized User” or Access Denied
Problem: You get a message saying you’re not allowed to access the page.
Why it happens: Wrong login type or account permissions.
Fix:
- Check if you’re logging into the correct module (Teacher / School login)
- Contact the Block or District Education Office for permission updates
7. CAPTCHA Not Visible or Not Working
Problem: CAPTCHA image doesn’t load or keeps showing error.
Fix:
- Refresh the page
- Disable VPN if active
- Load the page again after clearing cache
When to Contact Authorities
Reach out to the Block MIS Coordinator or District Education Office if:
- Login credentials are lost and reset isn’t working
- School UDISE Code is showing inactive
- Permissions need to be updated or activated
They can help reset access and verify your account details.
Helpful Login Tips for Smooth Access
- Use a laptop/desktop instead of a mobile phone
- Ensure good internet connectivity
- Avoid portal use during peak hours (morning rush)
- Keep your registered email & phone number updated
- Save your credentials safely but securely
Small steps like these prevent repeated login frustration.
Closing Thoughts
UDISE Plus plays a vital role in tracking school data across India, and login issues can slow down your work, especially during submission deadlines. With the right troubleshooting steps, most problems can be fixed in minutes.
Be patient, double-check your details, and follow this guide — you’ll be inside your UDISE dashboard smoothly in no time.
If the issue persists even after trying all steps, don’t hesitate to contact your education department support team.
